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MegaWatt Hydroculture is a 100% Canadian owned company based in Morin Heights, Quebec. For more than 30 years, MegaWatt has provided and manufactured quality horticultural products to the global market. We strive to be the industry standard in service to customers. The MegaWatt Hydroculture team is available to answer your questions about any of the products we offer, order processing, shipping, and more. Our aim is to provide you with the best buying experience in the industry.

MegaWatt was founded in 1978, with the opening of the first MegaWatt in Mann Heights, Quebec. The company was incorporated as MegaWatt Hydroculture, on April. 20, 1993. The company grew to supply over 400 stores by the end of the decade In 1994, the company moved to a larger facility to accommodate the need for more space. Our commitment to growing your business is rooted in our lineup and includes: an unrivaled selection of fluorescent lighting, lamps, light movers/hangers, reflectors , remote ballasts, earth, media, nutrients, organics, pest control, propagation, supplement , air conditioners, blowers, CO2 generators, ducting, environmental controllers, fans, fittings, hoses, ion/ozone, Ph/TDS/EC meters, pumps, sprayers, growsystems, water purification, books, hand tools, pots, reservoirs, scales and timers and trays.

Q Orders and Shipping Policies

New Customers
New customers must complete a credit application to allow MegaWatt HydroCulture to check vendor references and business credit in order to open an account. The first order must be paid in full by cash, e-transfer, bank transfer, or cheque prior to the release of the order from our warehouse. Terms are net 30 days from the date of invoice and 2% per month administration is charged on overdue accounts. All international orders are payable before shipping by wire transfer.

Orders
For easy ordering, customers are asked to login to our website at www.megawatthydro.com. As an alternative, orders can be faxed to 450-226-7843 or emailed to [email protected] In order to ensure accuracy in shipping, clients should indicate clearly on the order form the description of the product, the code (PLU), the format and the quantity required. Orders must be placed by 12pm (noon) Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday. Orders should be placed before 12pm (noon) for next day delivery to the Montreal area, 48 hours prior for Ontario and 3-4 days prior for the Maritimes, Manitoba, Alberta and British Columbia.* Any changes or add-ons to previously made orders can change the delivery window. Orders to be shipped via Purolator or UPS should be sent in at the latest, by noon, for same day shipping. * Some conditions and exceptions apply and are subject to change without notice. Delivery times in these areas are not guaranteed.

Shipping
Free shipping is offered when the minimum order amount is achieved. The minimum order is before taxes and surcharges. There may be exceptions for the following products: rockwool, earth & grow medium products (Sunshine etc), Leca and nursery pots, and others. Extra charges apply for tailgate, residential delivery, dangerous goods, third party delivery etc. Please verify with customer service for details at 1-800-575-2515. For orders that do not qualify for free shipping, the transport will be quoted out and the client will be charged the least expensive option that we receive.

Q Return Policies

MegaWatt HydroCulture offers a broad repair and replacement warranty on most products. Specific terms of the warranty may vary by product. All items under warranty will be repaired or replaced by the manufacturer according to guidelines prescribed by the manufacturer. If for any reason you are not satisfied with your purchase, you can ship it back to our warehouse at your expense, however restock fees may apply. Your original receipt must accompany the returned item(s) to process your claim. All returned items must be in their original condition and packaging. Products that have been tampered with are void of all warranties and should not be returned. Products that were not purchased from MegaWatt HydroCulture will not be processed and will be returned at your expense.

In the case of special order items, returns will not be accepted, unless the item is defective and is returned 15 days after the original purchase of the item. Products purchased from the liquidation section of the website or warehouse are not eligible for return.

In the case of the following items; CO2 , butane, soil, grow media or any liquid products, no returns will be accepted. The manufacturer will assume no responsibility and the warranty will be void if the installer or the user does not adhere to installation and user guidelines or if the product has been tampered with.

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  • Monday08:30 AM - 05:00 PM
  • Tuesday08:30 AM - 05:00 PM
  • Wednesday08:30 AM - 05:00 PM
  • Thursday08:30 AM - 05:00 PM
  • Friday08:30 AM - 05:00 PM

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